Digital goods
Downloadable reference materials are described before purchase. If a file is defective or inaccessible, contact the team using the published email so a replacement link can be issued.
Sessions and cohorts
For facilitated sessions, rescheduling may be offered when notice is provided in writing at least two business days before the agreed start time. Refunds, where owed, are processed to the original payment method when technically possible.
Chargebacks
Where a payment dispute is opened, correspondence will focus on factual records of delivery or attendance to resolve the matter quickly.
How to request help
Use the contact details on the home page and include your purchase reference if you have one. Domain: zythorintyxon.world